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Mutual of Omaha Insurance Company (Mutual of Omaha) Medicare Supplement Insurance Reviews

You may have several Medicare supplement Insurance (also called Medigap) plan options to consider, depending on where you live. As you compare Medigap plans, it helps to consider the insurance company offering each plan, including their reviews and ratings.

In this Medicare supplement review, we explore Mutual of Omaha customer reviews, financial ratings and more to help you determine whether a Medicare supplement plan from Mutual of Omaha may be the right choice for your coverage needs.

Mutual of Omaha Medicare Supplement Insurance Customer Reviews

Mutual of Omaha customers give us an average overall rating of 4.4 out of five stars, and more than two out of every three policy holders give us a perfect five-star rating.1

Some pros of Mutual of Omaha highlighted by our customers include:

  • Helpful customer service
  • Easy processing of claims and payments
  • Clear communication about benefits and terms

Mutual of Omaha Financial Ratings

Mutual of Omaha is a large company with a history dating back to the early 20th century, so it’s little surprise that Mutual of Omaha Insurance Company maintains strong financial ratings from three major rating agencies.2

  • A.M. Best rates Mutual of Omaha an A+ (superior) on the grounds of overall financial strength and ability to meet ongoing obligations to policyholders. This rating is second highest of 16 (November 27, 2023).
  • Moody’s Investor Service rates us an A1 (good) based on current financial strength and the ability to withstand financial stress in the future. This rating is fifth highest of 21 (November 27, 2023).
  • Standard & Poor’s rates us an A+ (strong) for financial strength and ability to meet obligations to policyholders. This rating is fifth highest of 21 (November 27, 2023).

Mutual of Omaha also maintains an A+ rating with the Better Business Bureau (November 27, 2023).3

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Mutual of Omaha Values

So what makes Mutual of Omaha so well-reviewed by customers?

The company’s five core values are all customer focused:

  • Exist for our customers
  • We act with integrity
  • We enhance the customer experience through innovation
  • We hold ourselves accountable for results
  • We achieve greatness together with our customers and the community

The company also have a code of ethics that outlines our commitment to practicing legal, ethical and responsible business practices. You may view our code of ethics, which details our commitments to the company, our customers, our communities and one another.

Do Mutual of Omaha Medicare Supplement Insurance Plans Offer Any Extra Perks?

These value added products are not insurance, may be discontinued at any time, may be subject to geographical availability and available with the purchase of a Medicare Supplement insurance policy.

Another company trait that is often brought up in our reviews are the extra perks that some of our Medicare supplement insurance policyholders can take advantage of.

Customers who purchase a Medicare supplement plan will have access to the Mutually Well program and discounts through Eye Med Vision care.

  • Mutually Well
    The Mutually Well program provides up to 30% savings from a network of over 20,000 providers that offer chiropractic, acupuncture, massage therapy and nutritional programs, plus mind/body therapies and healthy living products.*

    You can also download the free Mutually Well Mobile App. The app allows you to select a fitness goal to receive a weekly plan with daily online fitness videos and guides, relaxation exercises and healthy recipes.

    There is also an optional Gym Membership that can be purchased for just $25 a month, your clients can have access to a network of more than 10,000 fitness locations nationwide.**
  • Vision care
    Discounts on vision services and products through EyeMed Vision care may be available with the purchase of a Medicare Supplement Insurance plan from Mutual of Omaha. You can save on eye exams, eyeglasses, contacts and more from top eye care retailers, as well as other local providers.***

Call today to speak with a licensed agent✝ and learn more about Mutual of Omaha Medicare Supplement Insurance plans, or compare free quotes online from the plans in your area.

1. Mutual of Omaha. Mutual of Omaha’s Medicare Supplement Reviews. Retrieved on November 27, 2023. https://www.mutualofomaha.com/medicare-supplement-insurance/reviews.

2. Mutual of Omaha. Financial Strength. Ratings as of November 27, 2023. https://www.mutualofomaha.com/about/company-profile/financial-strength. Rating only refers to the overall financial status of the company and is not a recommendation of the specific policy provisions, rates or practices of the insurance company.

3. Mutual of Omaha. Rating and Accreditation as of November 27, 2023. https://www.bbb.org/us/ne/omaha/profile/insurance-companies/mutual-of-omaha-companies-0714-104000434. Rating represents the BBB's opinion of how the business is likely to interact with its customers and is not a guarantee of a business's reliability or performance.

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© 2024 Mutual of Omaha Insurance Company. 3300 Mutual of Omaha Plaza, Omaha, NE 68175. All Rights Reserved.

Powered by TZ Insurance Solutions LLC.

*Tivity Health, Inc., and its affiliates do not employ, own or operate third-party service providers. Services are subject to terms and conditions of such third-party provider. Check with the provider for details.

** Gym membership fee is $25 per month plus applicable sales tax. Members who opt-in and pay for the Mutually Well Gym Membership are entitled to the use of fitness location facilities and amenities available to the holder of a basic membership at the fitness location. Fitness locations are not owned or operated by Tivity Health, Inc., or its affiliates. Facilities and amenities vary by location.

*** When purchasing a complete pair, members will receive a 30% discount on those items purchased at participating Providers that are not specifically covered by this Discount design. The 30% discount may not be combined with any other discounts or promotional offers, and the discount does not apply to EyeMed Provider's professional services or contact lenses. Retail prices may vary by location. This Discount design is offered with the EyeMed Advantage panel of providers.

Mutual of Omaha Insurance Company, its affiliates and subsidiaries (“Mutual”) and Tivity Health Services, LLC, (“Tivity Health”) have entered into an arrangement where Tivity Health provides access to a national network of fitness locations (the “Fitness Benefit”) to Members of the Mutually Well program (“Mutually Well program”). Tivity Health is responsible for the administration of the Fitness Benefit. Members of the Mutually Well program through the arrangement with Mutual and Tivity Health also have access to a network of participating third-party service providers who offer services and products at a discount known as WholeHealth Living Choices program (“Choices”). Mutual has contracted with Tivity Health to administer the Choices program.

The Mutually Well program is not insurance. The Mutually Well program is provided by Tivity Health, an independent company. Consult a health care professional with questions about your health care needs. Mutually Well is not available in California or New York or as amended in the future in compliance with state laws and regulations. Each company is responsible for its own financial obligations. Mutually Well is not part of the policy, may be discontinued at any time and may be subject to local availability.

For complete Mutually Well Disclosures and Terms of Service visit https://www.mutuallywell.com/mutual-of-omaha-terms

Not connected with or endorsed by the U.S. government or the federal Medicare program.

This is a solicitation of insurance and a licensed agent✝ may contact you by telephone to provide additional information. AN OUTLINE OF COVERAGE IS AVAILABLE UPON REQUEST.

Medicare supplement insurance is underwritten by Mutual of Omaha Insurance Company, 3300 Mutual of Omaha Plaza, Omaha, NE 68175. Mutual of Omaha Insurance Company is licensed nationwide, including the District of Columbia. Policy forms: MM20, MM21, MM22, MM23, MM24, MM25, MM34, MM35, MM36 or state equivalent. In ND: MM20R-25972, MM24R-25973, MM25R-25974, MM35R-25976, MM36R-25975; in OH: MM20-25650, MM24-25653, MM25-25654, MM35-25656, MM36-25655; in OK: MM20-25664, MM24-25665, MM25-25666, MM35-25668, MM36-25667; in VA: MM20-25669, MM24-25670, MM25-25671, MM35-25673; MM36-25672; App: MA6026-44 Rev. Not all policy forms may be available in every state. This policy has exclusions, limitations, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call (or write) your insurance agent or the company (whichever is applicable). In some states, Medicare supplement insurance policies are available to those eligible for Medicare due to a disability, regardless of age. AN OUTLINE OF COVERAGE IS AVAILABLE UPON REQUEST. IMPORTANT NOTICE - “A CONSUMER'S GUIDE TO HEALTH INSURANCE FOR PEOPLE ELIGIBLE FOR MEDICARE” MAY BE OBTAINED FROM YOUR LOCAL SOCIAL SECURITY OFFICE OR FROM MUTUAL OF OMAHA INSURANCE COMPANY.

GA residents: THIS IS A LIMITED POLICY DESIGNED TO COVER ONLY THOSE EXPENSES WHICH MEDICARE DOES NOT COVER.

OH residents: Mutual of Omaha Insurance Company, its Medicare supplement insurance policies and its licensed insurance agents are not connected with, endorsed by, affiliated with or sponsored by the federal or state government, the Social Security Administration, the Centers for Medicare and Medicaid Services, the Department of Health and Human Services or the federal Medicare program. This policy has exclusions, limitations, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call (or write) your insurance agent or the company (whichever is applicable). You have the right to obtain a copy of the NAIC/CMS Health & Human Services Guide to Health Insurance for People with Medicare. Licensed insurance agents are authorized to sell this Medicare supplement insurance policy on behalf of Mutual of Omaha Insurance Company. This information may be verified by contacting the Ohio Department of Insurance at 50 W. Town St., 3rd Fl., Suite 300, Columbus, OH 43215 or call 1-800-686-1526.

✝OR and WA residents: All references to "agent" should be replaced with "producer."

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